Warrior Care Portfolio

WARRIOR
CARE

Standing with warriors, veterans, and their families through recovery, transition, and the long journey home — because no one who is serving or has served should ever stand alone.

90%+
Veterans & Military Families on Our Team
Warrior Care is not an afterthought — it is a critical component of operational readiness. KSA ensures the right resources reach the right warrior at the right time, supporting wellness, recovery, and transition with the same rigor we bring to the fight.

WHY KSA WARRIOR CARE

Service is not a job — it's a purpose. Our guiding principles shape everything we do.

SERVICE

We carry the identity and ideals of service deep within us. Over 90% of our Warrior Care team are veterans or military spouses and family members who understand the warrior experience firsthand.

INTEGRITY

The highest standards in every interaction with warriors, veterans, and family members. Some of our team have personally benefited from the programs we now deliver — that's the KSA way.

VALUE

Trust is at the core of why Americans choose to serve — faith that support will continue long after service concludes. We maintain that trust by matching the right resources to every warrior's need.

WHAT WE OFFER

Tailored warrior care solutions with the flexibility and personal touch that warriors and their families deserve.

OUTREACH, RESOURCE COORDINATION & EXPERT GUIDANCE

Operating the Marine Corps Wounded Warrior Call Center with 24/7/365 outreach for 30,000+ WII Marines and families. A knowledgeable resource providing Non-Medical Case Management, advocacy, resource identification, referrals to care, and social and behavioral readjustment services including family and caregiver support.

  • 24/7 Call Center Operations
  • Case Management & Advocacy
  • Resource Coordination & Referrals
  • Family & Caregiver Support
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COUNSELING, WELLNESS & REINTEGRATION

Individual and group counseling from licensed mental health professionals specializing in military-related experiences — addressing MST, PTSD, TBI, and suicide prevention. Holistic wellness coaching, resilience building, and transition support to foster emotional well-being and successful reintegration.

  • Licensed Behavioral Health Care
  • Suicide Prevention
  • Wellness Coaching & Resilience
  • Transition & Reintegration Support
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ADAPTIVE SPORTS & RECREATION

Activities that promote recovery, connection, and successful transition — adaptive sports that foster health, rehabilitation, camaraderie, and mentorship among fellow warriors. Our certified coaches guide Recovering Service Members through personalized reconditioning programs, helping them build confidence on the road to their new normal.

  • Adaptive Sports
  • Rehabilitation
  • Camaraderie
  • Mentorship
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MEET THE TEAM

Warriors caring for warriors — our team brings real experience, clinical expertise, and an unshakable commitment to those who are serving and who have served.

Over 90% of our Warrior Care team are veterans or military family members. They don't just understand the mission — they've lived it.
Case Management
Outreach & Support
Behavioral Health
Adaptive Sports
Advocacy & Referral
Counseling Services
Spotlight
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JAMIE MURPHY
Program Manager — WWR/WWCC Operations

Leads day-to-day operations and stakeholder engagement for the Sergeant Merlin German Wounded Warrior Call Center in direct support of the Marine Corps Wounded Warrior Regiment. Drives operational performance, contract execution, and interagency coordination across a 24/7/365 mission ensuring Marines and their families receive timely support through recovery and transition.

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CHRIS SMITH
Veterans Reintegration Program Manager

Leads program delivery at the intersection of Marine Corps Warrior Care and VA Veteran Retreats. Technical POC for the Warrior Athlete Reconditioning Program, coordinating adaptive sports coaching for Recovering Service Members. Manages VA retreat planning across multiple VISNs — connecting warriors and families to recovery through hands-on reintegration initiatives.

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JOSE MELENDEZ-DROZ
Deputy Program Manager — WWCC

Marine Corps veteran serving as Deputy PM for the Sgt. Merlin German Wounded Warrior Call Center. Oversees staffing, training, and quality assurance while coordinating with HQMC and senior leaders to deliver best-in-class support to WII Marines and their families through the Recovery Care Program.

BY THE NUMBERS

The scope of our commitment to those who have served.

35K+
Warriors & Families
Wounded, ill, and injured Marines and families supported through the call center
24/7
365 Days
Round-the-clock outreach through the Marine Corps Wounded Warrior Call Center
90%+
Veterans on Team
Our team are veterans or military spouses and family members
15+
Years of Service
Continuous commitment to warrior care since KSA's founding
"Warrior Care is not an afterthought; it is a critical component of operational readiness. No warrior stands alone."
KSA Integration

SEE OUR MISSION IN ACTION

Stories of service, resilience, and the warriors we're proud to stand beside.

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CURRENT PROGRAMS

WOUNDED WARRIOR CALL CENTER

Operating the Marine Corps’ 24/7/365 call center providing outreach, advocacy, and care coordination for more than 30,000 Wounded, Ill, and Injured Marines and their families and caregivers.

WARRIOR ADAPTIVE SPORTS PROGRAM

Supporting the Marine Corps’ recovery through adaptive sports that foster health, rehabilitation, camaraderie, and mentorship. Our certified adaptive sports coaches deliver personalized reconditioning programs — helping warriors rebuild confidence and connection.

VETERAN REINTEGRATION RETREATS

Helping veterans transition successfully to civilian life through retreats that combine evidence-based psychotherapy with structured classes in reintegration, stress reduction, conflict resolution, financial counseling, and occupational guidance — building resilience, strengthening community connections, and empowering warriors to thrive beyond their service.

STANDING WITH THOSE WHO SERVED

Together, we maintain the faith that our warriors are not alone on their journey. Let us show you how KSA can support your mission.

CONTACT US
SERVICE
Our Purpose
INTEGRITY
Our Standard
VALUE
Our Promise